Fair terms, in plain English.

In these terms, "VENOVIQ", "we", "us" and "our" mean VENOVIQ, an AI, technology and growth agency based in Sialkot, Punjab, Pakistan, founded and run by Rehmat Ali. "You" means the person using this website or our free tools, or the business we work with.

These terms cover three things: using venoviq.com, using our free tools, and working with us as a client. You can reach us at ali@venoviq.com or on WhatsApp at +92 346 9297110.

• You may read, share and link to our pages. Please do not copy large parts of our text, designs or tools and present them as your own.
• Do not try to break, overload or get around the security of the site or our tools, and do not scrape it in a way that slows it down for other people.
• Our guides and pages are general information. They are not legal, financial or tax advice for your situation.
• We keep the site up to date, but we cannot promise it will always be available or free of errors.
• Links to other websites are there to help you. We do not control those sites and are not responsible for them.

• Free means free: we do not ask for payment details to use them. To keep them fair for everyone, some tools have daily limits.
• Results are checks or estimates at one moment in time, made from public data or from what you give us. Email providers, search engines and spam filters change, so please use the results as guidance, not as a guarantee.
• Some tools use AI. AI can be wrong, and tools that role-play buyers are labelled as AI role-play. Please read what they produce before you rely on it.
• Do not use our tools to send spam, to collect email addresses without a lawful reason, or to harm anyone. You are responsible for following the email and data laws that apply to you.
• How each tool handles your data is explained in our Privacy notice.
• We may change, limit or stop a free tool at any time.

• Sending us a message, using the contact form or booking a call is free and does not create a contract.
• Before any paid work, we send you a written quote or proposal: what we will do, the price, how payment works and the timing. It becomes our agreement when you accept it in writing. An email saying yes is enough.
• If your accepted quote or a signed agreement says something different from these terms, the quote or agreement wins for that project.
• Intro calls are free. To move or cancel one, reply to your confirmation email. If we ever need to move a call, we will tell you as early as we can. Book a call.

What you can expect from us

• We do the work with skill and care, as described in your quote.
• You always know what we are working on, what comes next and what we need from you.
• We report honestly on what is working and what is not.

What we need from you

• Accurate information, and the access, approvals and materials we need, when we need them. Delays on either side can move dates.
• Confirmation that you have the right to use anything you give us, such as logos, photos, text and contact lists, and that your contact lists were collected lawfully.
• Responsibility for what your business offers and claims, and for approving what we publish or send in your name.

• Prices, payment dates and currency are set out in your quote or invoice.
• Advertising budgets (for example on Google, Meta or LinkedIn) and outside software subscriptions are paid by you, directly to those companies where possible, unless your quote says otherwise.
• Unless your quote says otherwise, prices do not include taxes or bank and transfer fees.
• If a payment is late, we may pause the work until it arrives. We will always tell you first.

• When you have paid in full, you own the final work we create specifically for you, such as website designs, written content, ad creatives and automations.
• Ad accounts, domains, analytics, CRMs and data are set up in your name wherever the platform allows, so they stay yours.
• We keep ownership of our own tools, templates, methods and know-how. Where they are built into your work, you may keep using them as part of that work.
• We only show your name or your work in our portfolio or case studies with your permission.
• Outside software, fonts and stock images stay under their own licences.

• Growth depends on things no agency controls: your market, your offer and prices, your competitors, and how Google, Meta, LinkedIn and email providers change their systems. So we do not guarantee rankings, numbers of leads, sales or revenue.
• Any example, demo or sample on our website is labelled as a demonstration. We do not invent clients, results or testimonials.
• Estimates we share are our best judgement at the time, not promises.

• We use AI tools to research, write and automate faster. We are responsible for the work we deliver to you, however it was made.
• AI can make mistakes, so please check important facts before you publish or rely on them, as you would with any work.
• AI agents and automations we build for you follow the rules you approve. Please review them, and tell us straight away if something looks wrong.

• We keep your non-public business information confidential and use it only to do your work. If you would like a non-disclosure agreement, ask us.
• We share it only with the people and services we need to do the work (for example the platforms your work runs on), or when the law requires it.
• How we handle personal data is explained in our Privacy notice.

• If we make a mistake, tell us and we will put it right as quickly as we can.
• As far as the law allows, our total liability for any claim about a project is limited to the fees you paid us for that project in the 12 months before the claim.
• We are not responsible for indirect losses, such as lost profits or lost opportunities, or for problems caused by outside platforms, outages or changes made by others.
• The website and the free tools are provided as they are.
• Nothing in these terms limits any responsibility that the law does not allow us to limit.

• How much notice is needed is set out in your quote. If it says nothing, either of us can end ongoing work with 30 days' notice in writing.
• When the work ends, you pay for the work done up to that date, and we hand over the work you have paid for, plus your accounts and access.
• Either of us can end the work straight away if the other seriously breaks these terms and does not put it right after being told.

• If something is not right, please tell us first at ali@venoviq.com. Most problems are solved with a conversation, and we will work in good faith to fix it.
• These terms are governed by the laws of Pakistan, and the courts of Pakistan can hear any dispute about them.
• If you are buying as a private person, you may also have rights under the laws of your own country. These terms do not take them away.

• We may update these terms as our services or the law change. The date and version at the top always show the latest.
• Changes do not affect a quote you have already accepted, unless we both agree in writing.